PROFESSIONAL LEARNING AND DEVELOPMENT IS A CHANGE PROCESS

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Posted by , May 20, 2017 | 0 comments

Professional Learning and Development involves change. Any change can involve concern. 

The Concerns-Based Adoption Model of Change (CBAM) explains the concerns that individuals may have at each level of change. Not everyone experiences concern at every level of the change process.

 

CBAM 2

The change process starts at the bottom.

The first 3 levels of the change process are unconcerned, informational and personal. If an individual has concerns at these levels, they will be asking questions or making statements using ‘it’, for example, ‘I don’t know what it is’, ‘how does it fit in with what I am already doing?’, ‘how does it work?’, ‘what research is it based on?. The intervention to ensure individuals make it through the ‘it’ levels, is information. The individuals need time to gather information about the change – ‘it’.  

The next 3 levels of the change process are management, consequence, collaboration. If an individual has concerns at these levels, they will be asking questions or making statements using ‘I’, for example, ‘how do I do it?’, ‘am I doing it right?’, ‘how do I know?’, ‘how do I fit it in?’. The intervention to ensure individuals make it through the ‘I’ levels, is collaboration. The individuals need time to meet with others engaged in the change process to share how they are doing.

The final level of the change process is refocusing. If an individual has concerns at this level, they will be asking questions or making statements, for example, ‘am I doing it the most effective way?’, ‘what else is there?’, ‘how else could I use it?’. These individuals need time to experiment with making the most of the change.  

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